Microsoft Certified Desktop Support Technicians (MCDSTs) have the technical and customer service skills to troubleshoot hardware and software operation issues in
Microsoft Windows environments.
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| Microsoft 70-272 Exam - Cheat-Test.com Free 70-272 Sample Questions: 1.You are a desktop support technician for your company. All client computers run Windows XP Professional. All users use Microsoft Internet Explorer as their Web browser. A user reports that he recently ran Internet Explorer on another user's computer. When he began to type an address of a Web site in the Address bar, Internet Explorer would automatically complete the entry he typed in the Address bar. The user requests that this feature be enabled
on his computer as well. You need to ensure that when the user types an address of a Web site in the Address bar, Internet Explorer attempts to automatically complete the entry for him. What should you instruct the user to do in Internet Options in Control Panel?
A: Select the Show friendly URLs check box on the Advanced tab.
B: Select the Use inline AutoComplete check box on the Advanced tab.
C: Increase the number of days to keep Web pages in the History folder on the General tab.
D: Disable the Do not search from the Address bar option on the Advanced tab by selecting the Display result, and go to the most likely site option.
Answer: B 2.You are a desktop support technician for your company.
A home user running Windows XP Home Edition and Microsoft Internet Explorer reports that his Favorites list is frequently altered. You discover that he shares his computer with other family members. You need to ensure that his Favorites list stays consistent when he logs on. What should you do for each family member?
A: Create and use a user profile.
B: Create and use a Microsoft Outlook Express identity.
C: Create and use an Internet Explorer Address book identity.
D: Create a separate Favorites folder under the My Documents folder.
Answer: A |
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